Updates to Brownlee Clinic services

The NHS NetCall Patient Hub is now active and informs you of the result of your HIV viral load test.

If you had blood tests taken at your appointment at the Brownlee Clinic, you will now receive a text message and/or email to let you know that "Your test result is now available, please click this secure link: https://www.nhsggc.org.uk/patienthub"

Clicking on the link in the message will allow you secure access to the service that will give you the result of your HIV viral load test, along with some information on what the result means for you and your health.

For more information on this new service, please contact the team at the clinic.

The NHS NetCall Appointment Reminder service is active and reminds you about your upcoming clinic appointments seven days in advance.

 

  • If you have a booked Telephone appointment, you will receive a NetCall Text reminder with a telephone number to contact should you wish to cancel or reschedule your appointment.
  • If you have a booked Video (Attend Anywhere) appointment, you will receive a NetCall Text reminder with the link to the Brownlee Attend Anywhere virtual “Waiting Area” and a telephone number to contact should you wish to cancel or reschedule your appointment. Brownlee Clinic Attend Anywhere
  • If you have a booked “face-to-face” appointment, you will receive a Phone Call between the hours of noon and 8:00pm to remind you of your appointment and to give you the option to cancel or reschedule your appointment. You will be asked to confirm your identity by confirmation of your name and year of birth only. This call will come from an NHS “0800” number.

As usual, should you wish to seek advice on, or change your appointment at the Brownlee Clinic, please contact the Brownlee Clinic Reception on:

0141 232 2175

0141 211 1074